Shipping policy

Processing & Shipping Times

• Orders are processed in the order they are received.

• Processing time is typically 1-3 business days.

• You will receive a confirmation email with tracking information once your order ships.

Shipping Methods & Rates

• We offer USPS Ground Advantage.

• Shipping rates are calculated at checkout based on your location and selected shipping method.

Lost or Delayed Shipments

• Once your package is handed to the carrier, we are not responsible for delays caused by the postal service.

• If your tracking number shows the package as "delivered" but you haven’t received it, check with your local post office or carrier.

International Shipping

• We currently ship to Canada and the UK.

• Customers in Canada and the UK are responsible for any customs fees, duties, or taxes imposed by their country. We recommend checking with your local customs office for any potential fees before ordering.

Damaged or Incorrect Orders

• If your order arrives damaged, please contact us within 7 days of delivery with: ✅ A clear photo of the damaged item and packaging. ✅ Your order number. ✅ A brief description of the issue.

• We will assess and determine a resolution (replacement or store credit at our discretion).

Address Errors & Undeliverable Packages

• Please double-check your shipping address before placing your order.

• If an order is returned due to an incorrect or incomplete address, reshipping fees will apply.

📩 Questions? Message me at stephanie@stickybunnystickers.co

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